Access point name (APN) settings

If you have a Model 3 or 4 Device please click here.

HOW DO I SET MY APN ON THE INTERNET DEVICE?

USING THIS GUIDE DOES NOT REQUIRE YOU TO HAVE AN ACTIVE INTERNET CONNECTION, THIS PROGRAMMING GUIDE IS BASED ON THE MODEM’s INTERNAL WEB BROWSER PAGE.

This guide is only for GTEN® Model 5+ series devices.

Devices include: Model 5 LITE, 5 MAX, 5 MAX R2, 5 PRO GLOBAL, 6 ULTIMATE, 7 ULTRA

Verify the model of your device by looking on the bottom sticker. (see example)

To get started, make sure your GTEN® modem is powered up and displaying a green/blue Wi-Fi light in the front panel of the device. This light should be blinking once you have established a wireless connection.

Follow the steps listed below to set your APN:

Step 1. Make sure your computer/device is connected to the GTEN® Internet device.

Step 2. Open an up an Internet browser on your computer such as Google Chrome.

Step 3. Type in the following information in the URL section of the web browser, 192.168.2.1 and then hit enter. (See Example – Click on picture to make larger if necessary.):

Step 4. Enter the password to access the modem, The default user name & password is the word “admin”. (See Example – Click on picture to make larger if necessary.):

Step 5. You will now be at the GTEN® modem web home page, now look for a section that says 4G/5G Modem Settings (See Example – Click on picture to make larger if necessary.):

Step 6. Now click on 4G/5G Modem Settings and you will be brought to the page to update your APN information. (See Example – Click on picture to make larger if necessary.):

CARRIER APN LIST REQUIRED INFORMATION LISTED BELOW. UPDATED LIST 01/28/2022

DO NOT GUESS YOUR APN INFORMATION, Failure to apply the correct APN will cause your device not to work.

Plan and Carrier

PDP Type

Profile name

APN

Authentication

INFINITE HOME OFFICE for Business

on the AT&T Network

IPv4

ATT

4gascrs.neo (Primary)

NONE

INFINITE HOME INTERNET

on the T-Mobile Network

IPv4

TMOS

b2b.static

NONE

INFINITE HOME INTERNET ULTIMATE

on the T-Mobile Network

IPv4v6

FAST

fast.t-mobile.com

NONE

INFINITE HOME INTERNET 10/25/50

on the Verizon Network

IPv4

VZW

so01.VZWSTATIC

NONE

INFINITE HOME INTERNET ULTIMATE

on the Verizon Network

IPv4

MW

mw01.VZWSTATIC

NONE

INFINITE HOME 100

on the Verizon Network

IPv4

WING

tracfone.vzwentp

NONE

Step 7. Now click on the APPLY button on the bottom right hand of the current page: (See Example – Click on picture to make larger if necessary.):

YOU WILL SEE A 100% Completed MESSAGE ON YOUR SCREEN and your APN setup has been completed.

You may now power cycle (reboot) your device or click on the reset connection link towards the top of the webpage. Once the unit comes back on and test your internet and you will be all set.

 

Remember: DO NOT CLICK ON THE MODEM’s PHYSICAL RESET BUTTON AS THIS WILL WIPE OUT ALL OF YOUR WORK YOU JUST DID.