"A great choice for rural internet. Had their service since 2018 with no issues until today. Karla and Landon resolved my issue in a professional and expedient manner. Couldn't ask for better support from any company."
"Landon was He very good technically. He found my problem quickly and resolved an issue that I've had almost since I signed up for this service. I would give him a triple A rating. He was also very personable and engaging."
"Travis provided amazing technical support! He got right to our issue and helped us reset some of our settings. Our internet is moving better than ever. So happy to find exceptional customer service! Thanks again so much Travis!"
Had problems when I received my new SIM card… Called and was put on hold and finally hung up after 20mins…. Created a support “ticket” and Travis called me back within 7mins and got me back online! YESSSSSSSS!
I never can get an answer and when I do, I never really get the help I need but Travis was absolutely great. He got me fixed and was super nice. Customers need more people like him answering the phone.
Mason in technical support online chat helped me finish changing my sim card over. He was very responsive and patient. Thank you Mason
I recommend Infinite send detailed step by step instructions with new sim cards and save all of us a lot of time. Hopefully all will be good now.
Sara at customer support was absolutely amazing! Always went above and beyond with professionilsm and was always very prompt!! Your company defiantly has an asset in her!! Thank you Sara for being great!!
Landon, with tech support, was an Ubermensch, who knew his stuff an remained undaunted in the face of multiple start-up issues. Unlike Verizon who I spent 3 weeks attempting to start a service that lest me utterly disgusted with the carrier.
I switched from Hughes Net to Infinate because I couldn't stand Hughes Net and this was my only other option. I am so glad it was. This has been the best customer service and tech service I have ever had. My internet is finally fast enough to do what I need to do and I am not using a suspicious amount of data anymore. I can't recommend these guys enough!